CURRENT SHIPPING AREA
We currently ship to the Contiguous United States with the exception of the following states: FL, IA, KS, MN, MO, MT, SD, WI, or WY. Please ensure that you fall into our shipping zone. Metabrew only ships to physical addresses and does not ship to PO boxes or APOs. Please ensure that you fall into our shipping zone. Metabrew, LLC reserves the right to cancel any shipment that falls outside of its shipping zone.
Metabrew is perishable and requires refrigeration at all times. To maintain the temperature of the Metabrews during delivery, they are shipped in a box with an insulated liner and ice packs.
All orders received by Monday at 11:59 PM EST are shipped out on that Tuesday using USPS or UPS and are expected to arrive Wednesday or Thursday. Orders placed after Monday at 11:59 PM EST will be sent out the following Tuesday. We will notify you via email should there be any change in the shipping schedule (e.g., due to holidays).
Although we do not require a signature upon receipt of your package, we recommend that someone be present and place the Metabrews into the refrigerator as soon as possible. Please provide the shipping address of the location most convenient for you (home, workplace, gym, etc.).
Our subscription is according to availability. We cannot guarantee that a certain date is available to start your Metabrew subscription
Because everything is boxed on Tuesdays, we require notice by MONDAY 11:59 pm EST prior to your scheduled delivery time for any changes to be made to an ongoing subscription, including but not limited to paused delivery or delivery address changes.
Shipping Costs: Each delivery is subject to a flat-rate fee ($5 for 2-packs, $8 for 6-packs, $10 for 12-packs) or standard USPS Priority Mail charges. Subscription cancellations, holds and pauses due to national holidays, weather and traffic-related emergencies and Metamenu LLC’s own service disruptions will not result in additional shipping costs.
WEATHER & TRAFFIC ALLOWANCES
Delays due to weather, traffic and other factors are outside of our control. We cannot guarantee delivery within the predicted time slot. In the event that we become aware of a significant delay, we will reach out to you to notify you. In instances of inclement weather, we hold the right to cancel our shipments. In such a case, we will notify you as early as reasonably possible and your subscription will be automatically paused. As both traffic and weather are outside of Metamenu LLC’s control, cash refunds cannot be issued for affected orders.