SHIPPING POLICY

 

SHIPPING DISCLAIMER

In addition to the disclaimers in Section 10 of the Terms of Use, all Metabrew products are to be kept refrigerated until consumed and freshness cannot be guaranteed in the event that you do not comply with the Shipping Policy below. It is up to you to maintain freshness once received.  If you are not home to receive the package or there is no safe place to leave it, we cannot guarantee a redelivery. Once the shipment has been delivered, we are no longer responsible for any damage or delay on part of other persons, circumstances, or for the security of its contents. If you think the contents has been tampered with, please let us know as soon as possible so we can try to find a more suitable arrangement for the next delivery.

 

CURRENT SHIPPING AREA

We currently ship to the Contiguous United States with the exception of the following states: FL, IA, KS, MN, MO, MT, SD, WI, or WY. Please ensure that you fall into our shipping zone. Metabrew only ships to physical addresses and does not ship to PO boxes or APOs.  Please ensure that you fall into our shipping zone.  Metabrew, LLC reserves the right to cancel any shipment that falls outside of its shipping zone.   

 

SHIPPING POLICY

Metabrew is perishable and requires refrigeration at all times. To maintain the temperature of the Metabrews during delivery, they are shipped in a box with an insulated liner and ice packs.

All orders received by Monday at 11:59 PM EST are shipped out on that Tuesday using USPS or UPS and are expected to arrive Wednesday or Thursday. Orders placed after Monday at 11:59 PM EST will be sent out the following Tuesday. We will notify you via email should there be any change in the shipping schedule (e.g., due to holidays).

Although we do not require a signature upon receipt of your package, we recommend that someone be present and place the Metabrews into the refrigerator as soon as possible. Please provide the shipping address of the location most convenient for you (home, workplace, gym, etc.).

Our subscription is according to availability. We cannot guarantee that a certain date is available to start your Metabrew subscription

 

DELIVERY MODIFICATIONS

Because everything is boxed on Tuesdays, we require notice by MONDAY 11:59 pm EST prior to your scheduled delivery time for any changes to be made to an ongoing subscription, including but not limited to paused delivery or delivery address changes. 

Shipping Costs: Each delivery is subject to a flat-rate fee ($5 for 2-packs, $8 for 6-packs, $10 for 12-packs) or standard USPS Priority Mail charges. Subscription cancellations, holds and pauses due to national holidays, weather and traffic-related emergencies and Metamenu LLC’s own service disruptions will not result in additional shipping costs.

 

WEATHER & TRAFFIC ALLOWANCES

Delays due to weather, traffic and other factors are outside of our control. We cannot guarantee delivery within the predicted time slot. In the event that we become aware of a significant delay, we will reach out to you to notify you. In instances of inclement weather, we hold the right to cancel our shipments. In such a case, we will notify you as early as reasonably possible and your subscription will be automatically paused. As both traffic and weather are outside of Metamenu LLC’s control, cash refunds cannot be issued for affected orders.